Legal documents
Legal guarantee
01
The official notice
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What it means for you
If you are a consumer (natural person), the goods you buy benefit from the legal guarantee of conformity of at least 2 years from delivery, pursuant to GEO no. 140/2021. If the product is not in conformity, you are entitled to free repair or replacement, and if these are not possible, to a price reduction or to termination of the contract.
For companies, the commercial guarantee stated in the quote and invoice applies. Details in the Terms and Conditions.
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How to contact us
Write to [email protected] with the invoice number and a description of the problem, together with photographs.
Do you need help?
Questions about this document?
Our team is available for any clarification regarding terms, orders, or products.
